Frequently asked questions
We do our best to meet our customers desired means of payment.
We have therefore chosen to focus on the most common and popular payment methods in the world.
You can pay with:
PayPal, MasterCard, Maestro, Visa, Visa Dankort,
Visa Electron and Bank transfer.
Please note that this payment option results in longer delivery times due to the transfer times. When you choose bank transfer as payment in the checkout, you have to transfer the money together with your order number or name.
Bank information - SYDBANK
Reg. No. 7030
Account No. 0002293231
Anne Ditte Studio collaborates with one of the worlds safest web-shop providers, who manages billions of transactions yearly.
All payments are treated as encrypted and you can be quite sure, that your payment will be processed safe and secure. All our payments are 3D secured and SSL encrypted according to the PCI standard, ensuring a safe transaction when shopping at annedittestudio.com.
Anne Ditte Studio can never see your card information.
We will only withdraw the amount you have given us permission to, and reserve it from your account. First when we ship the order, the amount will be withdrawn from your account.
Anne Ditte Studio is registered as a company in Denmark and according to the Danish law, we are not allowed to withdraw the money from your account before we have shipped the order.
Yes, I do deliver worldwide!
39 DKK with track & trace and insurance
FREE shipping on orders over 500 DKK
Delivery: 1-3 business days.
69 DKK with track & trace and insurance
Delivery time: 2-4 business days
Rest of the world:
99 DKK with track & trace and insurance
Delivery time: 5-7 business days
FREE WORLDWIDE SHIPPING ON ALL PAINTINGS!
Safe and secure shipping with track and trace and insurance.
According to the Danish law, all products must include VAT, which is a Danish tax.
No. Our customers are not paying any transaction fees.
The amount you see in the end of the check out,
is the only amount we will withdraw from your account.
Yes of course.
Just remember to provide another delivery address on your order in the check-out. Many costumers use this opportunity to get the package delivered to their workplace, or as a gift to another person.
Yes. There is T&T and insurance on all products.
Please contact Info@annedittestudio.com for further information.
Yes. If you wish to buy Anne Dittes artwork for your hotel, apartment complex or restaurant, please send an email for further information.
If your package against all expectations hasn't arrived,
please contact us as soon as possible.
All my art prints are printed with a high resolution printing process also known as gicleé printing. It is a process that uses a 12 color inkjet printer, acid free paper and pigment based archival inks. This insures that my art prints never degrade or turn yellow over time, and allows furthermore a much better longevity.
It insures me that I provide a high quality product to my customers, which will never fade over time. If you are looking for art prints with a long shelf life, vibrant tones, richness in color and attention to detail, then you should go for art prints made with this method.
All my art prints are printed on 265 g. fine art paper made from 100 percent cotton. The fine art paper has a mat look which provides a beautiful finish.
It's simply an experience to look at and to touch, and I am not afraid to claim that all art prints purchased on my shop will last very long time, if you keep them in the right way - Guaranteed!
Anne Dittes uses only the best acrylic paint the market has to offer. All artwork is painted on high quality canvases made in Denmark.
We recommend, that you don't store your art prints in a humid environment or in direct sunlight, as this may cause the paper taking in moisture and begin to curl. Keep away from water. Do not keep your artwork above a radiator or in cold places, as the heat or cold can cause damages to the artwork.
The same rules apply to all paintings and commissioned work of art.
We do everything to meet our customers enquries for a responsible and ethical way to do business. We do everything we can to lower our CH2 emissions.
All our packaging, products, paper and wooden frames are FSC approved. This means that when you buy products on annedittestudio.com, you also help ensure that our forests are alive for many generations to come.
#16 How do I contact you?
General questions regarding terms of trade, complaints, shipping and returning is directed to: